Terms and Conditions Sorga88 –
The Complete Guide for All Members

Welcome to Sorga88. This Terms and Conditions document is a legally binding agreement between you as the user and sorga88 as the platform operator. By accessing, registering for, or using any part of our platform — including the website, Android and iOS mobile apps, and all related services — you confirm that you have read, understood, and agreed to be bound by all terms stated in this document.

If you disagree with any part of these Terms and Conditions, you are required to stop using the sorga88 platform. Continued use of our platform following any amendments to these terms will be considered your acceptance of those changes.

To be eligible to register and use Sorga88's services, you must meet all of the following eligibility requirements:

• At least 21 years old on the date of registration.
• Not a citizen or resident of any country where online betting or gambling is absolutely prohibited under local law.
• Not currently an employee, contractor, or affiliate of Sorga88 or any of our associated business partners.
• Registering in your own personal capacity and not on behalf of any third party.
• Never been listed on the self-exclusion program of any recognised gambling operator.

Sorga88 reserves the right to verify your eligibility at any time through the KYC (Know Your Customer) process. You are required to submit valid identification documents upon request. Failure to do so within the specified period may result in the suspension of your account until the verification process is complete.

3.1 One Account Per Individual

Each individual is only permitted to hold one active account at sorga88 at any one time. Multiple account registrations are strictly prohibited regardless of whether those accounts use different or identical information. sorga88 employs an advanced detection system to identify multiple accounts, and such accounts will be closed immediately upon detection.

3.2 Accurate Information

You are responsible for ensuring that all information provided during registration and while using the platform is accurate, current, and not misleading. This includes your full name, date of birth, identification number, email address, and phone number. Inaccurate information may cause issues with withdrawal processing and KYC verification.

3.3 Password Security

You are fully responsible for maintaining the confidentiality of your password and account login details. Sorga88 will not be held responsible for any losses arising from unauthorized access to your account due to your own negligence in safeguarding your login credentials. Please notify our support team immediately if you suspect your account has been compromised.

4.1 Payment Methods

Sorga88 accepts a variety of deposit and withdrawal methods including FPX (online bank transfer), e-wallets (Touch 'n Go eWallet, GrabPay, Boost), and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR).

4.2 Deposit Limits

Minimum and maximum deposit limits may vary by payment method and account tier. Current limits are displayed in the Finance section of your account. sorga88 reserves the right to set specific deposit limits for certain accounts based on risk profile and completed KYC level.

4.3 Withdrawal Processing

Withdrawal requests are processed within 15 minutes to 2 hours depends on the selected method and the time the request is submitted. sorga88 reserves the right to request additional verification documents before processing withdrawals that exceed a certain amount. Withdrawals suspected of involving suspicious activity will be placed on hold until the investigation is complete.

4.4 Pending Funds

Sorga88 is not responsible for any delays in payment processing caused by third parties such as banks or e-wallet providers. If you experience any issues with a transaction, please contact our support team within 30 days of the transaction date.

All bonuses and promotions offered by Sorga88 is subject to the specific terms stated in each respective promotional offer. The following general terms apply to all bonuses unless otherwise stated:

• Each bonus has a rollover requirement (wagering requirement) that must be met before a withdrawal is permitted.
• Bonuses may only be claimed once per member, per household, or per device, unless otherwise stated.
• Sorga88 reserves the right to withdraw any credited bonus if there is evidence of abuse or fraud.
• Bonus expiry dates are stated in the promotion terms — expired bonuses cannot be reinstated.
• Members who use multiple accounts or collude to abuse the bonus system will have their accounts suspended.

All games available on the platform Sorga88 has its own rules displayed within each game's interface. The following general rules apply across all game categories:

• All game results are final once determined by the system. Any disputes must be raised within 24 hours of the result being issued.
• In the event of a technical failure during a game session, sorga88 will determine a fair outcome based on the session records available in the system.
• Confirmed bets cannot be cancelled by the player except through the Cash Out feature available for selected games.
• Sorga88 reserves the right to void matches or games and refund all bets if a match is postponed, cancelled, or played under abnormal circumstances.
• All casino games use independently audited random number generators (RNG) to ensure fairness.

Platform Usage Sorga88 is prohibited for the following purposes, and sorga88 reserves the right to take immediate action against any violation:

• Money laundering activities or any form of suspicious financial transactions.
• Fraud or attempts to manipulate the game system using software, automated bots, or other technical methods.
• Collusion between players to gain an unfair advantage in games.
• Using another person's identity or payment card details that do not belong to you.
• Registering multiple accounts with the intent to circumvent restrictions or abuse bonuses.
• Any action intended to disrupt, damage, or exploit the platform's systems or infrastructure.

Sorga88 reserves the right to suspend or close any member's account for the following reasons without prior notice:

• Confirmation that registration information is false or incomplete.
• Violation of any term within this document.
• Requirements for fraud investigation or suspicious activity.
• Instructions from the relevant authorities.

If an account is closed for legitimate reasons not involving a breach of terms (e.g., a closure request by the member themselves), any claimable balance in the account will be returned via the original payment method used.

You may also request account closure at any time by contacting our customer support team. Sorga88 via live chat. Closure requests will be processed within 3 business days.

Sorga88 provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform operates smoothly at all times, we cannot guarantee that the service will always be free from interruptions, delays, or technical errors.

Sorga88 shall not be liable for any indirect, incidental, or consequential losses arising from the use of or inability to use our platform, including but not limited to loss of expected winnings, business interruption, or data loss.

Sorga88's total liability to you for any claim shall not exceed the amount you have deposited into your account in the 30 days prior to the event giving rise to that claim.

Sorga88 is committed to protecting the privacy and personal data of all our members. The collection, processing, and storage of your personal data is subject to Privacy Policy of ours in detail, which forms part of this agreement.

In short, we collect information necessary to provide our services, verify identity, and comply with regulatory requirements. Your data will not be sold or shared with third parties without your consent, except where required by law.

All communication between your device and Sorga88's servers is protected with 256-bit SSL encryption. Data stored on our servers is also secured with industry-standard security measures.

Sorga88 genuinely cares about the well-being of our members. We provide a range of responsible gaming tools accessible from your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a maximum loss limit for a defined time period.
• Cool-off Period: Request a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Register for a long-term or permanent self-exclusion from the sorga88 platform.

If you feel that gaming is starting to negatively impact your life, please contact our support team or visit the Responsible Gaming of ours to access relevant guides and support resources.

Sorga88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time without prior notice for minor changes. For significant changes that materially affect member rights, we will provide at least 7 days' notice before the changes take effect via registered email or in-platform notification.

The latest version of these Terms and Conditions is always available on this page with a clearly indicated update date. Continued use of the Sorga88 platform after any changes take effect will be considered your acceptance of the updated terms.

If you disagree with any changes to these terms, you must stop using the platform and contact our team to close your account in an orderly manner before the changes take effect.

Effective Date: 1 January 2026  |  Language Used: Bahasa Malaysia  |  Version: 4.0