At Sorga88, your privacy is something we take seriously. This document transparently explains how we collect, use, and protect your personal information at all times.
Every decision we make regarding your data is guided by these six core principles that we uphold.
Sorga88 only collects data that is strictly necessary to provide our services. We do not collect excessive or irrelevant information beyond the stated purpose.
We clearly inform you about what data is collected, why it is collected, and how it is used — there are no hidden agendas in our data management practices.
Your data is protected with 256-bit SSL encryption during transmission and stored on servers secured with layered access controls and continuous security monitoring.
As a sorga88 member, you have the right to access, correct, and request deletion of your personal data at any time through your account settings or by contacting our team.
Sorga88 has never sold, rented, or traded member personal data to third parties for advertising or marketing purposes without your explicit consent.
Your data is retained only for as long as necessary for service or legal compliance purposes. After that period, data is securely deleted or anonymised.
This Privacy Policy describes how sorga88 collects, uses, discloses, and protects your personal information when you use our platform — including the official website, Android and iOS mobile apps, and all related services we offer.
We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. Your privacy is not merely a legal obligation for us — it is a core value that shapes how we make decisions about our technology, products, and business.
By registering and using the services of sorga88, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with Terms and Conditions ours.
If you have any questions about this Privacy Policy or how we handle your data, our customer support team is available via 24/7 live chat within the platform.
Sorga88 collects various types of personal data depending on how you interact with our platform. The table below describes the data categories, specific examples, and the purpose of collection:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | KYC & Verification |
| Contact Information | Email address, phone number, residential address | Communications |
| Financial Information | Bank account number, bank name, transaction records | Payment Processing |
| Usage Data | Game history, betting records, account balance | Platform Services |
| Technical Data | IP address, device type, operating system, browser | Security & Fraud Detection |
| Cookie Data | Session preferences, language settings, cached data | User Experience |
Sorga88 not collects the following information only if you voluntarily provide it for a specific purpose:
The personal data we collect is used for the following purposes, and we will not use your data for any other purpose without first obtaining your additional consent:
You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team.
sorga88 does not sell your personal data to anyone. However, to provide complete services and comply with legal requirements, we share certain data with the following parties under limited circumstances:
We work with trusted service providers to handle functions such as payment processing, identity verification, cloud computing, and email delivery. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified in those agreements.
Sorga88 will disclose personal data to the relevant authorities if required by law, court order, or valid legal process. This includes disclosure to financial crime prevention agencies and applicable regulatory bodies.
In cases where it is necessary to protect the rights, property, or safety sorga88, to protect our members or the public from fraud or illegal activities, we reserve the right to share relevant information with the appropriate parties.
All data sharing by sorga88 is carried out on a minimum necessity basis — we only share information that is strictly required for the stated purpose, not your entire data profile.
We continuously invest in security technologies and procedures to ensure your personal data is protected against unauthorised access, loss, alteration, or improper disclosure.
Key technical security measures we apply include:
Important: While we take robust security measures, no system is entirely perfect. In the event of a data breach that affects your rights, we will notify you within the timeframe required by law.
sorga88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the Sorga88 platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
As a sorga88 member and data subject under the Personal Data Protection Act 2010, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data when it is no longer needed.
Object to the processing of your data for certain marketing purposes.
Receive a copy of your data in a portable format.
Withdraw consent for data processing at any time.
To exercise any of the above rights, contact our support team via live chat in the platform. We will process your request within 30 business days. Requests involving legal or regulatory requirements may take longer.
Platform sorga88 is exclusively for adult users aged 21 and above. We do not accept registrations from individuals below that age and do not knowingly collect personal data from children or minors.
If we find that we have collected data from someone under the age of 21 without proper verification, we will take immediate steps to delete that data and close the relevant account. Our KYC process is specifically designed to prevent underage access to our platform.
In the course of operating the platform, your personal data may be stored and processed on servers located outside Malaysia. When this occurs, sorga88 ensures that:
You can learn more about the cross-border data transfer mechanisms we use by contacting our support team.
sorga88 may update this Privacy Policy from time to time to reflect changes in our practices, newly introduced services, or updated legal requirements. Each new version will be published on this page with a clear update date.
For significant changes that materially affect how we handle your data, we will provide advance notice via your registered email or through a prominent notification in the platform. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding your privacy and the handling of your personal data by sorga88, we encourage you to reach out to us through the following channels:
When contacting us about a privacy matter, please clearly state the nature of your request and include sufficient information for us to verify your identity so we can process your request securely and efficiently.
Effective Date: 1 January 2026 | Version: 3.0 | Language: Malay